FAQ
EXOUSIA FITNESS
Exousia is a Greek word that directly translates to “power” and “authority”. We encourage our fitness community to embody the Exousia within themselves, be confident and bold and most importantly be their own defining presence in and outside of the gym.
SHIPPING & TRACKING
It takes only 1 day to fulfill most of our orders. Once the shipping station receives your package it is then shipped and delivered to you within 1-3 business days.
Please note that shipping times may be delayed by COVID-19 regulations, holidays and other factors outside of our control.
Unfortunately, if your order has already been fulfilled, we are unable to make any modifications to your order.. If you have any questions about your most recent order, please email us support@exousiafitness.com.
Please email customer service support@exousiafitness.com if this occurs. If your tracking information states that your package was delivered but you never received it, one of our customer service representatives will assist you.
RETURNS & EXCHANGES
Please visit our Returns & Exchanges page to initiate a return. Please contact customer service support@exousiafitness.com if you have any additional questions.
To track the status of your return, use the shipment tracking feature on the website. Please contact customer service support@exousiafitness.com if you have any additional questions.
PRODUCT INFORMATION
We recommend that you wash your merchandise with machine wash cold with like colors on tumble dry low. Do not dry on high heat or use bleach on colored clothing.
All of our clothing fits true to size and is designed to accentuate your physique. If you aren’t sure of what size to order, direct to our sizing chart and compare your body measurements.
The best way to stay up to date on general restocks and new product releases is to follow us on instagram @Exousiafit and sign up for our mailing list.
ORDERING & PAYMENT
You can expect a response within 1 business day. Our customer service team works everyday from 9 AM-5 PM EST.